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Do you get what you pay for?
I have been asking myself lately, “Do you get what you pay for?”. So let me ask you, when is something a good deal and when is it just too good to be true? I recently needed to have a tree stump removed from my front lawn. So, I opened Superpages and looked for landscaping companies that would do the task. I called several with varying results. The first... -
Where did customer care go?
Does it feel to you sometimes that as a customer you are always wrong? That you call somewhere to get help with a question or problem and that you are wrong from the word go? In today’s economic clime, it seems that more and more companies are missing the point of customer care. I cannot tell you how many times I have gone to a retail store or market...
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